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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Dillon

September 11, 2024

5  out of  5
rating by Amanda Dillon
"EXCELLENT customer service!!!"
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Stephanie Bell

September 4, 2024

5  out of  5
rating by Stephanie Bell
"Pam is always friendly and helpful everytime I call. Thanks for being so efficient!"
We responded:
"Thank you for the great review. "
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Monica Q.

September 3, 2024

4  out of  5
rating by Monica Q.
"I am very pleased with Statefarm. Each time I have called for a quote or to update my policy, Sherry’s office is on top of it! I appreciate Pam for always helping me and giving me great customer service."
We responded:
"Thank you so much for taking the time to give us this great review. :)"
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Terri Brooks

August 29, 2024

5  out of  5
rating by Terri Brooks
"The service is excellent from Sherry Vincent's State Farm."
We responded:
"Thank you so much for the review Terri. "
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Tina Hawkins

August 27, 2024

5  out of  5
rating by Tina Hawkins
"Pam Ward has been so helpful as we transition to State Farm. She was able to find a policy for us with better coverage at a rate significantly lower than our current carrier. Pam is knowledgeable and quick to respond. She's also very sweet and a pleasure to speak with. At the end of our initial call I felt like I had known her for years. I highly recommend Pam Ward and State Farm and will be referring friends and family."
We responded:
"What a great review, thanks so much Tina. :)"
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Alondra Thomas-Velarde

August 26, 2024

5  out of  5
rating by Alondra Thomas-Velarde
"I have been insured with State Farm with Sherry Vincent’s office for quite some time and they are always very pleasant and willing to work with you regarding car insurance. Ms. Shearl especially has been great at working with me at paying my car insurance and helping me get my balance down. She is very down to earth and makes you feel comfortable and at ease. I definitely recommend State Farm-Sherry Vincent."
We responded:
"Thank you for the excellent review it is a pleasure to work with you. :)"
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Jason Stephan

August 23, 2024

5  out of  5
rating by Jason Stephan
"I moved to Carrollton two years ago due to the military. I searched insurance and found the local State Farm that is down the street from the house I was buying. I have had nothing but good experiences with them so far and there is a home town feel when you are speaking with them. Highly recommend!"
We responded:
"Jason, thank you for your great review, we here at Sherry Vincent State Farm appreciate our customers so much and it shows when we find and keep great customers like you. :)"
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Wendy K

August 20, 2024

5  out of  5
rating by Wendy K
"Very professional and personal! Love the staff! Sherry and her staff have been very helpful! My family, extended family and friends love that we are able to get help whenever we need it and they go above and beyond to look for what is best for us."
We responded:
"Thank you so much for the review Wendy, we appreciate you. "
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Reagan Duke

August 2, 2024

5  out of  5
rating by Reagan Duke
"Pam and Laura have been extremely helpful and compassionate during my experience with them! I’ve used StateFarm for about 4 years now, after losing my first vehicle I decided to use StateFarm for my insurance for my second vehicle because of the amazing experience I had with this team. Pam’s customer service is incredible, she is always doing everything in her power to help me save money while still having the best policy that fits me! Sherrys team has made me feel that they truly care about their customers, this team is not trying to money grab at you like some agencies do, they are here to help for your personal preferences and needs. I have no complaints with StateFarm, I’ve been in an accident before while being a passenger with a friend of mine who also uses StateFarm. Even then for an incident that didn’t involve my own vehicle, StateFarm was extremely helpful and caring to me and my friend!"
We responded:
"Thank you for the great 5 star review. :) We appreciate your business."
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wendy jeffers

July 30, 2024

5  out of  5
rating by wendy jeffers
"Sherry Vincent’s office personnel are always pleasant to deal with. I spoke with Pam and she is very personable. She makes me feel State Farm is the best insurance ever. Pam always is so supportive in helping me find ways to save money. I have talked to her on several occasions. When I called the office I ask to speak to her. If there is something I don’t understand she explains to me. Very Patience. Hope she stays there as long as I need insurance. Great customer service!!"
We responded:
"Wendy, thank you for taking the time to give us this great review. We hope Pam is her a long time too! :)"
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michael malinak

July 24, 2024

5  out of  5
rating by michael malinak
"Excellent service from all staff, especially from Pam who was super helpful in setting up insurance for new car."
We responded:
"Michael, thank you so much for the great review, we appreciate your business here at Sherry Vincent State Farm. :)"
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Phillip Palanca

July 19, 2024

5  out of  5
rating by Phillip Palanca
"Excellent customer service and has been very helpful throughout the time I've been insurance with the company!"
We responded:
"Thank you so much for the great review Phillip, we appreciate your business. :)"
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Dollar Bill

July 17, 2024

5  out of  5
rating by Dollar Bill
"State Farm is Great. Mrs Pam and Mrs. Sherry is awesome. They get you the coverage that you need. Most importantly they are friendly and can answer any questions you may have. Thank you State Farm."
We responded:
"Wonderful! Thank you for the great review. We appreciate your business. :)"
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Jared Dodge

June 28, 2024

5  out of  5
rating by Jared Dodge
"I (thankfully) didn't need to contact them much, they were always quick to take care of anything I did need. They checked in periodically to make sure we had the right coverage and were extremely helpful in explaining the different options that were available to us."
We responded:
"What a great review, we truly appreciate you!"
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Loni Williams

June 7, 2024

5  out of  5
rating by Loni Williams
"Everyone has been super sweet and helpful, knowledgeable and efficient, always getting back to me ASAP and handling everything accordingly. When I got a new vehicle and the dealership called to verify insurance, the salesman even commented on how wonderful Pam was on the phone! Nothing but great things to say about y’all!"
We responded:
"Thank you so much Loni for the great review. :)"
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Lorraine Johnson

June 3, 2024

5  out of  5
rating by Lorraine Johnson
"Shearl has been an amazing help with helping facilitate one of our claims for our rental property. Very personable and responsive!!"
We responded:
"Thank you for the wonderful feedback and great review Lorraine, we appreciate your business."
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Elijah Corujo

May 22, 2024

5  out of  5
rating by Elijah Corujo
"I’ve been a customer with Sherry Vincent for years now. I’ve got several polices with them and every experience I have is great. They’re responsive, helpful, knowledgeable and make home & auto insurance super easy. I’ll never have car insurance with anyone else."
We responded:
"Elijah, thank you so much for the great review. We really appreciate you!."
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Richard Polak

May 20, 2024

5  out of  5
rating by Richard Polak
"Great service Great people to have on your side very helpful."
We responded:
"You are great too! Thanks Richard. :)"
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Leon Khoury

May 7, 2024

5  out of  5
rating by Leon Khoury
"Sherry by far has been the best agent I have ever had. Walked in today and account representative Pam Ward took very good care of me having a cracked windshield. I would highly recommend!!!"
We responded:
"Leon, thanks so much for this incredible review we are so happy that you are insured with us, we love customers like you. :) "
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Joseph Gale

April 30, 2024

5  out of  5
rating by Joseph Gale
"Always on top of things and incredibly helpful."
We responded:
"Thank you for taking the time for this great review!"
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Tammy S

April 26, 2024

5  out of  5
rating by Tammy S
"I have been a client of Sherry Vincent's for quite a few years. Ms. Vincent and her staff are professional, caring and extremely responsive. Even though I have been with her agency for many years, Ms. Vincent and her staff never seem to take my business for granted. They continue to show that they truly value me as a client. I would highly recommend Ms. Vincent and her staff!"
We responded:
"Thank you so much Tammy, we appreciate you!"
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Robert Daniels

April 25, 2024

5  out of  5
rating by Robert Daniels
"Great service"
We responded:
"Thanks so much Robert! :)"
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Carol Shelor

April 23, 2024

5  out of  5
rating by Carol Shelor
"I have been with Sherry Vincent and her team for several years. I never knew you could have a real relationship with your insurance agency until I went to State Farm. Anytime I have needed her. She has been there. I have confidence, knowing that she has me covered in every way that I need and if those needs change, she sits down with me and helps me make the best choices for me and my household. She’s honest, kind, and professional, you can’t go wrong with Sherry Vincent State Farm ."
We responded:
"Wow!!! Thanks so much Carol we really appreciate you also. :)"
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Diana Shinabarger

April 16, 2024

5  out of  5
rating by Diana Shinabarger
"As always, Sherry was helpful and quick when I needed to add a new vehicle to my insurance. Great customer service!"
We responded:
"Thank you for the great review, we strive to give our customers the best experience possible here at Sherry Vincent State Farm. :)"
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Jesse Julian

March 18, 2024

5  out of  5
rating by Jesse Julian
"Great service always. Been with them 16 years!"
We responded:
"Wow, thank you Jesse, we appreciate your great review. "