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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austyn Wadusky

Austyn Wadusky

November 26, 2024

5  out of  5
rating by Austyn Wadusky
"Abby helped me out and she was very nice and I appreciate her very much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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W K

November 25, 2024

5  out of  5
rating by W K
"Pam was super helpful, efficient, and great to work with. Thanks"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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William Moorhead

November 20, 2024

5  out of  5
rating by William Moorhead
"Sherry Vincent and her Stare Farm agency have always handled my insurance business promptly and accurately. I have no complaints about the service I have received for many years."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Davenport

November 15, 2024

5  out of  5
rating by David Davenport
"Laura was a delight to do business with. Very helpful and professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Faith G

November 4, 2024

5  out of  5
rating by Faith G
"Very kind, and willing to help find the best insurance policy for you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Susan Kirkpatrick

November 1, 2024

5  out of  5
rating by Susan Kirkpatrick
"Sherry and team came to my rescue. Great attention to detail, rapid responses, and caring for me as an individual are hard business traits to find these days - yet Sherry Vincent with State Farm has them in spades! Thank you, Sherry!"
We responded:
"Susan! Thank you for taking the time to give us a great review. we are so glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kenya Hargrove

October 10, 2024

5  out of  5
rating by Kenya Hargrove
"Excellent Customer service ! Always caring and very supportive and thorough team all around!!!! Thank you"
We responded:
"Thank you Kenya, we appreciate the great review!"
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Larnell Lindsey

October 1, 2024

5  out of  5
rating by Larnell Lindsey
"The State Farm in Carrollton are very attentive and caring. They are very friendly and helpful and will do everything to make your experience a good one"
We responded:
"Thank you for being a wonderful customer. "
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Richard Warren

October 1, 2024

5  out of  5
rating by Richard Warren
"Hands down the best customer service in the industry. This team is very helpful and always looking out for their clients"
We responded:
"We really appreciate the 5 star review Richard. Thank you! "
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elwood gordon

September 25, 2024

5  out of  5
rating by elwood gordon
"Incredible service. Sherry, herself, and Laura Willman in particular. Always a pleasure dealing with them. Highly recommended!"
We responded:
"What a great review, thank you so much!!"
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Ramona Bellamy

September 19, 2024

5  out of  5
rating by Ramona Bellamy
"I was having massive difficulty getting my Moon Roof replaced due to the fact I was required to work through Sun Roof Express for the claim approval. This was very time consuming having to contact both Sun Roof Express and State Farm Glass Claim Services Dept to get the claim started and to get information about the claim, which was lacking. With the assistance of Shearl at Vincent insurance "State Farm Insurance" She made numerous calls to both Sun Roof Express and to State Farm Glass Claims Dept. Due to there lack of communication between the two companies nothing was getting accomplished. Because of Shearl's unwavering diligence was able to finally get my Claim approved so that the repair shop was able to order parts for the repair. Shearl's persistence was the reason my car is going to be repaired. She is an asset to your company and a pleasure to conduct business with. Sincerely, Thomas & Ramona Bellamy"
We responded:
"Ramona, I am so glad that Shearl was able to assist with this issue. Shearl is a great asset, thank you for taking the time to give us this great review."
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Christina P.

September 13, 2024

5  out of  5
rating by Christina P.
"Superb customer service"
We responded:
"Thank you so much for the great review, we appreciate you! :)"
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Orlando Puig

September 12, 2024

5  out of  5
rating by Orlando Puig
"Great attention"
We responded:
"Thank you for the 5 star review, we appreciate your business. :)"
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Logan Jones

September 11, 2024

5  out of  5
rating by Logan Jones
"Always helpful. Always a great experience talking with Pam and her team! Highly recommended. Great folks"
We responded:
"Thank you so much for your input and the 5 star review, we are so lucky to have Pam and good customers like you. :)"
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Amanda Dillon

September 11, 2024

5  out of  5
rating by Amanda Dillon
"EXCELLENT customer service!!!"
We responded:
"Thank you so much for the great review. :)"
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Stephanie Bell

September 4, 2024

5  out of  5
rating by Stephanie Bell
"Pam is always friendly and helpful everytime I call. Thanks for being so efficient!"
We responded:
"Thank you for the great review. "
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Monica Q.

September 3, 2024

4  out of  5
rating by Monica Q.
"I am very pleased with Statefarm. Each time I have called for a quote or to update my policy, Sherry’s office is on top of it! I appreciate Pam for always helping me and giving me great customer service."
We responded:
"Thank you so much for taking the time to give us this great review. :)"
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Terri Brooks

August 29, 2024

5  out of  5
rating by Terri Brooks
"The service is excellent from Sherry Vincent's State Farm."
We responded:
"Thank you so much for the review Terri. "
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Tina Hawkins

August 27, 2024

5  out of  5
rating by Tina Hawkins
"Pam Ward has been so helpful as we transition to State Farm. She was able to find a policy for us with better coverage at a rate significantly lower than our current carrier. Pam is knowledgeable and quick to respond. She's also very sweet and a pleasure to speak with. At the end of our initial call I felt like I had known her for years. I highly recommend Pam Ward and State Farm and will be referring friends and family."
We responded:
"What a great review, thanks so much Tina. :)"
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Alondra Thomas-Velarde

August 26, 2024

5  out of  5
rating by Alondra Thomas-Velarde
"I have been insured with State Farm with Sherry Vincent’s office for quite some time and they are always very pleasant and willing to work with you regarding car insurance. Ms. Shearl especially has been great at working with me at paying my car insurance and helping me get my balance down. She is very down to earth and makes you feel comfortable and at ease. I definitely recommend State Farm-Sherry Vincent."
We responded:
"Thank you for the excellent review it is a pleasure to work with you. :)"
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Jason Stephan

August 23, 2024

5  out of  5
rating by Jason Stephan
"I moved to Carrollton two years ago due to the military. I searched insurance and found the local State Farm that is down the street from the house I was buying. I have had nothing but good experiences with them so far and there is a home town feel when you are speaking with them. Highly recommend!"
We responded:
"Jason, thank you for your great review, we here at Sherry Vincent State Farm appreciate our customers so much and it shows when we find and keep great customers like you. :)"
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Wendy K

August 20, 2024

5  out of  5
rating by Wendy K
"Very professional and personal! Love the staff! Sherry and her staff have been very helpful! My family, extended family and friends love that we are able to get help whenever we need it and they go above and beyond to look for what is best for us."
We responded:
"Thank you so much for the review Wendy, we appreciate you. "
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Reagan Duke

August 2, 2024

5  out of  5
rating by Reagan Duke
"Pam and Laura have been extremely helpful and compassionate during my experience with them! I’ve used StateFarm for about 4 years now, after losing my first vehicle I decided to use StateFarm for my insurance for my second vehicle because of the amazing experience I had with this team. Pam’s customer service is incredible, she is always doing everything in her power to help me save money while still having the best policy that fits me! Sherrys team has made me feel that they truly care about their customers, this team is not trying to money grab at you like some agencies do, they are here to help for your personal preferences and needs. I have no complaints with StateFarm, I’ve been in an accident before while being a passenger with a friend of mine who also uses StateFarm. Even then for an incident that didn’t involve my own vehicle, StateFarm was extremely helpful and caring to me and my friend!"
We responded:
"Thank you for the great 5 star review. :) We appreciate your business."
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wendy jeffers

July 30, 2024

5  out of  5
rating by wendy jeffers
"Sherry Vincent’s office personnel are always pleasant to deal with. I spoke with Pam and she is very personable. She makes me feel State Farm is the best insurance ever. Pam always is so supportive in helping me find ways to save money. I have talked to her on several occasions. When I called the office I ask to speak to her. If there is something I don’t understand she explains to me. Very Patience. Hope she stays there as long as I need insurance. Great customer service!!"
We responded:
"Wendy, thank you for taking the time to give us this great review. We hope Pam is her a long time too! :)"
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michael malinak

July 24, 2024

5  out of  5
rating by michael malinak
"Excellent service from all staff, especially from Pam who was super helpful in setting up insurance for new car."
We responded:
"Michael, thank you so much for the great review, we appreciate your business here at Sherry Vincent State Farm. :)"